Frequently asked questions
What materials are used in L&I Jewelry?
Our jewelry is crafted from carefully selected materials such as 925 sterling silver, rhodium plating, and high-quality zircon stones. We focus on durability, shine, and skin-friendly finishes to ensure both elegance and comfort.
Is your jewelry suitable for sensitive skin?
Yes, many of our pieces are designed to beskin-friendly and suitable for sensitive skin, especially our rhodium-plated and sterling silver collections. However, individual sensitivities may vary.
How long does shipping take?
We offer express shipping within Europe, with delivery typically taking 3-9 business days. Orders are processed within 1-5 business days before shipment.
Can I return my order?
Yes, you may request a return on eligible items. If your order is missing, damaged, or not shipped, you are entitled to refund or replacement. Please contact us as soon as possible so we can assist you.
How do I care for my jewelry?
To maintain its beauty, avoid contact with water, perfumes, and chemicals. Store your jewelry in a dry place and clean it gently with a soft cloth after wearing.